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The HEX-NET is fully supported via e-mail or over the phone as a USB interface for VCDS. We will not be amused if you buy it and then complain that you weren't aware of something that's in those FAQs! Product Support:

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If you do not own a Windows PC, please have a plan for access to one.īefore you purchase this product, please read the HEX-NET FAQ and the VCDS-Mobile FAQ so that you understand this product, what's required to use it, and what its limitations are.

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System Requirements:Ī Windows PC is required for Setup and Updates (even if you will use VCDS-Mobile via a web browser on other than a PC). If so, you may be eligible for a discounted upgrade. One year of such support is included with any of our Pro-Kits.įor more technical information on the HEX-NET interface, please see the HEX-NET Interface page Are you an existing Ross-Tech customer? Live telephone technical support for vehicle diagnosis is available separately. This system does *NOT* include vehicle diagnosis support via the telephone.

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Microsoft Windows ® versions from Windows 7 through the current Windows 10.

However, there are some HID power management quirks in 8.1 and newer fixed by installing a device-specific "driver" (actually just an INF file) supplied with the VCDS installer. The HEX-V2 enumerates as an HID device and does not require a special driver.

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The HEX-V2 does not have the ability to emulate a dumb serial pass-through interface and thus unlikely to be compatible with any software other than VCDS. The HEX-V2 should be used with the latest version of our VCDS software. If you plan to use a desktop PC, a wireless HEX-NET interface may be a better choice. We sell also a 3-ft OBD extension in our web store that lets you keep your diagnostic tool connected and away from the driver's feet and legs. We do not sell or support any other brands or models of USB extensions, if you have problems when using one, the first thing we're going to tell you is to eliminate the extension. You can order the 16-ft Active USB Extension from our Store. We have tested many Active USB extensions and have found one that works.

The USB standards do not allow for passive extension cords! The cable supplied with this interface is about 6 feet long - just right for most laptops. Windows running inside a Virtual Machine (for example on a Mac) is not supported 8.1 or 10 on a machine robust enough to support the respective operating system are also fine. Slower computers or Windows 2000, XP, and Vista may work but are not officially supported. We recommend at least a 1 GHz dual-core processor with 1 GB of RAM and Windows 7 or newer(Windows 7 through 10, but not RT) with an available USB 2.0 (or higher) port.

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The supplied cable has a proprietary screw locking mechanism, but it can be replaced temporarily with a standard USB-A to USB-B ("printer") cable when it become damaged.ĥ. Modern 32-bit micro-controller and fully updatable firmware.Ħ. Tri-Color (red/green) status/activity LEDs with greatly improved visibility from almost any angle.ħ. Includes an embedded license for VCDS and thus acts as a "dongle" for the software, allowing the software to be used and installed on any compatible PC. 1.Gain factory level access to all systems in cars from 1990 through the current model yearĢ.Scan for and clear DTCs with 19,000+ fault codes decoded into plain textģ.Alter settings through module coding accessible only by factory level toolsĤ.Perform various country-specific modifications to your car (remove seat belt chime, enable gauge test/needle sweep, enable lap timer, operate windows and sunroof with remote, and much more)View and log live dataĦ.Perform built in tests and calibrations normally reserved for factory level toolsħ.Diagnose real failures instead of swapping parts!ġ. Fully licensed for VCDS software, acts as the key to unlock the software, no additional software purchase required.Ģ. USB connection, compatible with all modern laptops.ģ. Compatible with all diagnostic-capable VW/Audi passenger cars from 1996 to current K, K+L, dual-K, or CAN.